Getting to Cancun and Playa del Carmen

Access both destinations easily from Cancun International Airports which is serviced by direct flights from major North American cities. Flights start as low as $200 return depending on the time of year and the carrier.

Flight time to Cancun Airport is around only 3.5 hours from NYC and 6 hours from the west coast, making this area the perfect destination for your next getaway. You’ll find Cancun airport to be easy and friendly, used to handling loads of eager tourists.

Travel from the airport is around 30 minutes to Cancun Hotel Zone and about 90 minutes to Playa del Carmen. Arrange transport with the hotel before arriving, hire a car or taxi. There are well-organised buses servicing both destinations leaving from outside the airport and concierges on hand to assist you to find the right bus.

Is Cancun Safe for Travel?

Cancun is a safe haven for tourists from the USA and Canada. Properties located in the ultra-safe Hotel Zone, a precinct designed for international tourists and famous for accommodating travellers from around the world. The area surrounding Cancun and Playa del Carmen is considered very safe for travellers, with many tourist operators, luxury hotels and brands operating so it is safe to explore Mayan ruins, beaches and outlying areas. Local police and private security are on hand should there be a rare incident such a pickpocketing or minor theft. Of course, take usual precautions to protect your valuables and passports when travelling, but you can travel to these areas with the confidence of an enjoyable and hassle-free get away.

What to do

Cancun is famous for its Hotel Zone of beachfront Resorts- safe, modern and bustling with nightlife, shopping and activities. Explore Caribbean islands, snorkel, and marvel at the aqua waters that lap the white sandy shores. There are day tours to Mayan ruins, islands, snorkelling and more. Street corner Spruikers sell tickets for deals you can’t beat. Or you can also book activities from the comfort of your hotel. There is no end of things to do while you are there, or you can just relax and take in the warm Caribbean breeze and long evenings by the pool.

Playa del Carmen is perfect for partying and exploring. Endless long white beaches hug clear-blue ocean fringed by verdant jungle. Head out for a day trip to  Chichen Itza,  Explore Xpu Ha beach, or visit the Frida Kahlo museum. There are modern bars, local and cosmopolitan restaurants and funky nightspots for those that like to kick up their heels.

Climate

What’s not to love about the Yucatan climate?! It’s warm all year long, and even when it rains its warm. With a classic tropical climate, it’s rainy and humid from June to October, a relatively cool season from November to February (that’s 22 C- 70 degrees +), and a hot season from March to May, when the highest temperatures reach peaks of more than 40 °C (104 °F).

Culture

Mexicans are warm and inviting and it shows in how they treat their guests! There’s a delightful mixture of Spanish charm and Aztec and Mayan indigenous history blending together into a unique fabric that will make your holiday an unforgettable experience.

Rich, colourful and vibrant, It is unique and probably one of the most fascinating cultures in the world. The traditions and customs of the Mexican people are varied and diverse.

Travel to Mexico, especially in the tourist areas, is safe and well organised. Hotel zone and cities are geared to welcome guests.

How does the Vacation Voucher Work?

When you purchase today, you'll receive a voucher by email (or SMS if you choose) with a link to complete your reservation. When you are ready, simply choose your dates and submit. The resort will confirm with you and issue a final confirmation. Purchasing a voucher ensures you have held the advertised rate for when you are ready to travel.

Booking Peace of Mind

When you purchase an open-dated travel voucher you can be assured you will not be penalised for any travel restrictions imposed beyond your control. If such restrictions occur, your voucher will be automatically extended for that period for use, or a credit applied for a similar stay.

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 Puerto Vallarta has a wide range of activities and experiences waiting for you. From relaxation to beaches and discovery. 

Getting there

Puerto Vallarta Aiport (PVR) AKA Licenciado Gustavo Diaz Ordaz International Airport is an easy 10-30 minutes from most parts of the city.

You can reach the airport from most West Coast Airports in the US, and from Seattle, Chicago and the mid-west by direct flights. Check Skyscanner.com for the best prices and routes.

Weather

Want year-round warmth and sun? Puerto Vallarta is the perfect place to go with daytime temperatures rarely dipping below 80 degrees.

Visit Puerto Vallarta is between April and June when the weather is pleasant and the rain scare.

Attractions

CONCHAS CHINAS BEACH

Conchas Chinas is located 10 minutes by car from downtown offering pristine natural pools made by towering rock formations, turquoise waters and soft white sand. If you’re looking for a great beach to find a place and enjoy the moment, this is it.

LOS MUERTOS BEACH

This is one of the most famous and popular beaches in Puerto Vallarta. Located in the Olas Altas or Romantic Zone area, very close to downtown, it’s an easy walk from the Malecon, where you can find the renovated iconic pier with an outstanding view to the Pacific Ocean. At Los Muertos Beach you’ll experience a chill and hip vibe with a roster of restaurants, shops

LAS GEMELAS BEACH
Is a hidden beach located around 20 minutes by car from downtown Puerto Vallarta, visited mostly by locals who know where the good beaches are. You’ll find clear turquoise waters and a place on the warm sand to relax and enjoy the natural surroundings.

YELAPA
Yelapa is a tropical paradise, only accessible by boat, located 45 minutes south of Puerto Vallarta. Yelapa is an exotic small fisherman’s village. With restaurants and beach clubs where you can enjoy a day full of sun and relaxed atmosphere.

MALECON BOARDWALK

Puerto Vallarta’s vibrant Malecon has been the town’s spirit since its foundation. The iconic Malecon is peppered with sculptures by renowned artists, art and crafts galleries, shops and restaurants, and it is considered the meeting point par excellence. Enjoy open-air performances and artistic expressions at Los Arcos amphitheater and all along its almost one kilometer boardwalk; pamper your palate at the local and international restaurants with amazing views of the Pacific, and admire the emblematic Puerto Vallarta sunsets in front row seats.

ROMANTIC ZONE

On the other side of the Cuale River you’ll find this fascinating, colorful and cosmopolitan neighborhood, known as the LGBT area, with trendy restaurants, plazas, coffee shops, and a lively nightlife to enjoy at sundown.
The Lázaro Cardenas Park (also now known as The Tile Park) is a must-stop. Admire the unique mosaic designs embellished into its benches, columns, planters, and walls that turn it into an open-air gallery. By day or night, the Romantic Zone will be one of your favorite hanging out spots to enjoy a coffee along a traditional or international dish, or trendy mixology by Los Muertos Pier with stunning views of the bay.

MARINA VALLARTA
The Marina is a busy and important commercial, residential, and maritime area where some of the best hotels, shops, boutiques, cafés, art galleries, restaurants and bars in Puerto Vallarta come together along its famous Lighthouse and dock designed to harbor 500 yachts and boats.

Golf professionals and aficionados can enjoy an 18-hole championship golf course designed by Joe Finger. Marina Vallarta Golf Club is filled with challenges that put the golfer’s skills to the test, like competing against the breeze in the holes close to the shore and six lakes that add certain difficulty to the game.

VALLARTA BOTANICAL GARDENS
The Sierra Madre mountain range has a generous diversity and tropical forests that make Puerto Vallarta an enchanting place way beyond its beaches. The Vallarta Botanical Gardens welcomes you with a perfectly traced plan for you to explore its different sections: the Cactus Garden, with species of various forms and sizes; the Tropical Fruit Orchard with an amazing collection of oaks, wild palms and agave plants

CUALE RIVER ISLAND
A big part of Puerto Vallarta’s cultural and artistic scene takes place in its Cultural Center, located at the eastern tip of the Cuale River Island. Events, art exhibitions, musical evenings, poetry and literature attract locals and visitors alike. The Cuale Cultural Center offers painting, sculpture, dance, drama, and music workshops, as well as free access to the Cuale Archaeological Museum, exhibiting the archaeological findings in the area and general information on Mesoamerican history and art.

COVID-safe travel

It's been a challenging year for travellers and hoteliers alike. We'd like to assure guests that the Resort is taking all precautions required to ensure your safety.

Read updates here about the current travel rules for Mexico. https://desk.zoho.com.au/portal/resortbookings/en/kb/articles/covid-news-entry-requirement-for-mexcio

Travel now or later?

Travel right now is more confusing than ever. You can travel to Mexico without a COVID test, and the resorts are providing antigen testing for a small fee for return requirements. There is a risk of community transmission or of contracting COVID through travel. If you are in a vulnerable group or have pre-existing conditions you should wait till you have been vaccinated and/or consider travel at a later date.

Open dated travel vouchers allow you to select dates to stay that work for you. We suggest securing your stay while rates are low and completing your reservation when you are confident to travel. We offer an automatic extension of the validity period or credit to a same-standard offer where restrictions are imposed may stop you traveling within the advertised stay period.

How does the Vacation Voucher Work?
When you purchase today, you'll receive a voucher by email (or SMS if you choose) with a link to complete your reservation. When you are ready, simply choose your dates and submit. The resort will confirm with you and issue a final confirmation. Purchasing a voucher ensures you have held the advertised rate for when you are ready to travel.

Booking Peace of Mind

When you purchase an open-dated travel voucher you can be assured you will not be penalised for any travel restrictions imposed beyond your control. If such restrictions occur, your voucher will be automatically extended for that period for use, or a credit applied for a similar stay.